Please find below the Privacy Policy operated by Faraway Shores Travel (LTD), registered number 14824473, whose registered office is at 6 Main Road, Weston Crewe CW2 5NA ("Faraway Shores Travel" / "we" / "us" / "our"). Faraway Shores Travel treats the handling of personal data seriously. The Privacy Policy below details how we will treat your personal data after it has been collected by us. Faraway Shores Travel assures that it will only use your data as specified here and for its legitimate business reasons.

Collection and use of data

1. Unless otherwise provided in the Privacy Policy or our Booking Terms, Faraway Shores Travel will not sell, rent or trade your personal information to third parties for marketing purposes. Faraway Shores Travel will only pass your data to other third parties in accordance with this Privacy Policy and our Booking Conditions, or if required to do so by law. Faraway Shores Travel may disclose your data to certain permitted third parties, such as third-party service providers / principals / suppliers, Faraway Shores Travels own professional advisers who are bound by confidentiality codes and when Faraway Shores Travel is legally obliged to disclose your data.

2. Faraway Shores Travel can obtain personal data from you (including your name, postal address, telephone number, DOB, Passport numbers email and your credit/debit card details to make payment and confirm the booking) from a number of different sources:
I. When you search for or request details on holidays from our Website, or if you supply us with your details when discussing matters over the telephone to us, or if you submit a request for details to be provided to you by mail or email.
II. When you complete and submit a booking by telephoning Faraway Shores Travel, together with any applicable methods of payment.
III. Via your individual IP location. This is a function of the Website that enables Faraway Shores Travel to return details of proposed travel arrangements, tours or other arrangements that you have requested, and in order for Faraway Shores Travel to diagnose problems with its server and to administer the Website. We also use cookies on our Website, in accordance with our Cookies Policy set out at Section 6 below.
IV. We may receive information about you if you use any other websites we may operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

3. Faraway Shores Travel needs your name, address and/or email address so that it can send out information to you and advise you of special offers and promotions it thinks may be of interest to you. Faraway Shores Travel also requires this information about you, and others included in your group, in order to complete bookings made with it for your travel or other arrangements.

4. In order to complete your booking, Faraway Shores Travel will also need to collect information about you, and others included in your group, to pass to ground handlers and other third parties (eg, relevant hotels, excursion or tour operators, resorts, vehicle hire companies etc) for the purposes of confirming your booking. This applies to any sensitive information that you give to us such as information relating to disabilities, dietary requirements and/or religious beliefs. This may involve the transfer of information outside the European Economic Area ("EEA") and by providing Faraway Shores Travel with this information you provide your consent (and the consent of those included in your group) to transfer such information out of the EEA. If you are travelling to the United States, the US Customers and Border Protection will receive this information for the purposes of preventing and combating terrorism and other transnational serious crimes. The information collected may include, but is not exclusively limited to, details such as your name, your address (in order to send the confirmation invoice and any relevant travel documentation to you), your email address and telephone number (if Faraway Shores Travel needs to contact you about your booking urgently), and the same details of those in your party.

5. You have the right to ask Faraway Shores Travel not to process your personal data for marketing purposes. You also have the right to access information held about you by Faraway Shores Travel. Your right to access can be exercised in accordance with The EU General Data Protection Regulation (GDPR), as amended from time to time. Our Website may, from time to time, contain links to and from the websites of our partner suppliers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6. Our Website uses cookies to distinguish you from other users of our Website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive and Faraway Shores Travel may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. We use analytical/performance cookies and functionality cookies on our Website. They help us to improve our site and to deliver a better and more personalised service. They enable us:
I. To estimate our audience size and usage pattern.
II. To store information about your preferences, and so allow us to customise our site according to your individual interests.
III. To speed up your searches.
IV. To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

7. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

8. Faraway Shores Travel operates in accordance with The EU General Data Protection Regulation (GDPR), and any amendments thereto.

Consent

By disclosing your personal information via the Website, over the telephone or via email or post you consent to the collection, storage and processing of your personal information by Faraway Shores Travel in the manner set out in this Privacy Policy and our Booking Conditions.

'Unsubscribe' Policy

You may at any time unsubscribe to receiving information from Faraway Shores Travel by calling Faraway Shores Travel (ltd) on 01270 747022 or emailing emma@farawayshorestravel.co.uk.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at emma@farawayshorestravel.co.uk.

Contact

If you have any questions or concerns about the information Faraway Shores Travel holds about you, you may call Faraway Shores Travel on 01270 747022 Alternatively, you may write to Faraway Shores Travel (Ltd), 6 Main Road, Weston, Crewe CW2 5NA